We are open as usual and look forward to helping you!
Your peace of mind is important to us. Happy customers become return customers
and for that reason we strive to make the experience of buying antiques online as enjoyable
and reassuring as possible. To that end we've developed our 'Safe Buy Guarantee'.
The guarantee comprises of three elements:
We only put merchandise in first class condition onto our website and we describe all items in full detail. Even so, upon receipt of an item you might find that its not quite all that you were hoping for and that's alright. We don't ask you to justify why you want to return something, we simply ask that the item is returned to us in no more than 14 days from the date of receipt. As long as the item is in the same condition as when it left us, we will refund the full cost of the item, no-hassles garunteed. If you decide to return an item, we do ask that you notify us by email or telephone as soon as possible and make sure to use a fully insured, signed for and tracked shipment method. Its as simple as that.
All items purchased through our website come with our invoice, certifying the authenticity of the items. As members of LAPADA and CINOA, you have the reassurance that we are part of two internationally recognized bodies with strict 'codes of practice' and our invoices are accepted by all insurance companies.
We take your security seriously and make every effort to keep your personal information safe. We use the latest secure SSL server technology to protect your sensitive information. This means that you can be sure that no third party will be able to intercept your details at any stage of the transaction process.
All deliveries are fully insured. Deliveries to the UK are by Interlink. Shipments to the rest of the world are by FedEx.
Online purchases of £500 or more come with FREE SHIPPING
Under £500, the prices are as follows:
© I.Franks 2021. All Rights Reserved